Documentation

Built in a coffee break.

One script tag gets you live. The rest of these docs exist for the day you want more.

Quickstart

The entire installation

Paste before </body> on any page. The widget inherits your fonts and colors automatically.

index.html

<script
  src="https://cdn.austial.com/widget.js"
  data-bot-id="YOUR_BOT_ID"
  async
></script>

npm i @austial/chatbot-widget

import { AustialWidget } from "@austial/chatbot-widget";
<AustialWidget botId="YOUR_BOT_ID" />

Install, theming variables, positioning, and programmatic open/close.

Manage bots, sources, and conversations from your own systems.

React to leads, handoffs, and resolved conversations in real time.

Platform-specific setup for the tools you already use.

Our engineers answer developer questions directly — usually within the hour.